This guide is intended specifically for Canon camera users to set up a wired connection to Zno Instant.
For a more comprehensive article about how to use Zno Instant, which is not camera maker specific, please see How to use Zno Instant.
What You’ll Need
- Phone
- OTG Cable
- Camera Mount (optional)
- Zno Instant already downloaded onto your phone.
Watch this tutorial video to learn how to configure your Canon camera or continue reading below.
Step 1: Adjust Camera Settings
- Set your Canon camera power to stay on for the longest time.
- Set the photo format to JPG.
- Check the camera's external connection settings and turn off: Bluetooth, WiFi, FTP transfer, etc (ignore turning off these settings if not applicable).
Note: For Canon Z series cameras when a USB cable is connected to supported reverse charging phones, the phone will continuously power the camera. A consequence of this feature is that it leads to rapid depletion of the phone's battery. It is strongly recommended to set "USB Power Delivery" to "OFF" in the camera.
OTG Connection
️️️If you are using your Canon camera with cell phone brands such as OPPO, vivo, OnePlus, iQOO, realme, the OTG function needs to be manually enabled. In your cell phone settings, search for "OTG" and then enable "OTG connection." Huawei and Xiaomi phones are enabled by default.
Pop-Up Authorization
Once you have successfully connected your Canon camera, you may receive a pop-up authorization. If there is a pop-up asking for authorization for the “album” or “gallery,” you will want to click "Cancel." It’s only when Zno Instant specifically asks for authorization that you should click "OK" (see below).
FAQ
- ️️️️️️Why can't I connect?
Answer: For wired connection, troubleshoot with the following steps:
- If you are on an Android check if the phone system is above 7.1.1 and that an OTG function is enabled on the phone.
- Make sure the data cable is specified as an “OTG cable.” Just because the plugs on your cable are compatible with both your cell phone and the camera does not mean it’s an OTG cable.
- Make sure you have only selected authorization pop-ups specifically for Zno Instant. Pop-ups for other things such as “album” or “gallery” should not be clicked.
- For Canon R62 cameras, set "Select USB application" - "Photo import/remote control."
- Why does the camera show busy and I cannot press the shutter?
Answer: There might be 3 different causes for this, please check these items in the following order:
- Check that the camera processing speed or SD card read/write speed is fast enough. Next remove the battery and reconnect it. Lastly, in the Zno Instant APP, select "Energy Saving" mode in "Mine - Preference Settings - Camera Read Mode."
- Incorrect camera settings: the camera and phone time needs to be synchronized to a local time zone, accurate to seconds. Also you should turn off the camera "FTP transmission settings - automatic transmission", "communication settings - built-in wireless settings - WIFI/NFC."
- Problem with the OTG data cable: Replace the OTG data cable.
- ️️️️️️Why does the camera keep showing "Recording"?
Answer: There might be 3 different causes for this, please check and confirm each one:
- The camera processing or SD card read/write speed is slow: remove the battery and reconnect.
- Incorrect camera settings: camera "FTP transmission settings - automatic transmission," "communication settings - built-in wireless settings - WIFI/NFC," "auto power off" need to be turned off.
- Camera firmware version not updated: upgrade to firmware version 1.3.3:
https://www.usa.canon.com/support/canon-product- advisories/firmware-notice- eos-5d-mark-iv-firmware- version-1-3-3
For more information, please email support@zno.com.